Last updated: 7 July 2026
These Terms of Service (the "Terms") govern your access to and use of NeuroPlanner OS (the "Service"), provided by CORE Advisory Group ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.
The Service is operated by CORE Advisory Group. You must be at least 16 years old (or the age of digital consent in your jurisdiction) to use the Service. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
NeuroPlanner OS is a personal planning dashboard including priorities, focus timer, mood check-in, decision engine, brain dump, and related features. We may add, change, or remove features from time to time.
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Provide accurate information at signup and keep it current. Notify us immediately of any unauthorised use.
You must not:
The Service, including its software, design, documentation, and branding, is owned by CORE Advisory Group and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms and your chosen plan.
You retain ownership of the content you create in the Service. You grant us a limited licence to host, store, and process your content solely to provide and improve the Service. You are responsible for the legality of your content.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, subscription renewal, cancellation, and refund mechanics are governed by Paddle's Buyer Terms and our Refund Policy.
Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from your account or via paddle.net; access continues until the end of the current billing period.
We may offer a free trial period. If you do not cancel before the trial ends, you will be charged for the subscription at the then-current price.
We work hard to keep the Service running smoothly, but we do not guarantee it will be uninterrupted, timely, secure, or error-free. The Service is provided "as is" and, to the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay, or if we reasonably suspect fraud, security abuse, or other risk. You may stop using the Service at any time by cancelling your subscription and deleting your account.
On termination, your right to use the Service ends. We may retain and delete your data as described in our Privacy Notice.
To the fullest extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the fees you paid to Paddle for the Service in the 12 months before the claim. We are not liable for indirect, incidental, special, consequential, or exemplary damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability that cannot be excluded by law (such as fraud, death, or personal injury caused by negligence).
You agree to indemnify and hold CORE Advisory Group harmless from any claims arising out of your content, your use of the Service in violation of these Terms, or your violation of any law or third-party right.
We may modify the Service or these Terms. Material changes will be announced in the Service or by email. Continued use after the changes take effect means you accept them.
These Terms are governed by the laws of the jurisdiction in which CORE Advisory Group is established, without regard to conflict-of-law rules. Disputes will be resolved in the competent courts of that jurisdiction, unless mandatory local law provides otherwise.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Neither party is liable for failure or delay caused by events beyond its reasonable control.
CORE Advisory Group — latrice@coreadvisorygrp.co
See also: Privacy Notice · Refund Policy